1. Introduction and Scope
This Privacy Policy describes how six6s collects, uses, and protects the personal information of users within Malaysia. By registering an account or using our services, you agree to the practices described in this document.
This policy applies exclusively to our platform. It does not cover third-party websites, external links, or services that you may visit after leaving our site. We strongly encourage you to review the privacy policies of any external site you interact with.
2. Personal Information We Collect
Account and Identity Data
We collect basic registration details to create your unique account and ensure you are a legitimate user.
Verification Documents
To comply with safety standards, we may request identity and age verification documents to prevent underage gaming and identity theft.
Payment Data
Information required to process deposits and withdrawals, including e-wallet details or bank account information provided by you.
Gaming and Transaction Activity
Records of your wagers, wins, losses, and transaction timestamps to maintain account accuracy and detect suspicious patterns.
Technical Data
IP addresses, browser type, device identifiers, and operating system info to optimize site performance and security.
Support Communications
Copies of correspondence when you contact our support team for assistance or reporting issues.
3. How We Collect Data
We gather information through three primary channels:
- Directly from you: Information provided during registration, KYC verification, and payment requests.
- Automatically: Technical data collected via cookies and server logs while you navigate the site.
- From partners: Data provided by our partner service providers, such as payment processors and verification tools.
4. Why We Use Data
Your data is used for the following essential purposes:
- Account Management: Creating and maintaining your profile and secure login.
- Financial Processing: Executing deposits and withdrawals accurately and securely.
- Safety & Compliance: Verifying your identity and age to protect the community and comply with gambling operator rules.
- Fraud Prevention: Monitoring for multi-accounting and illegal activities to maintain a fair environment.
- Personalization: Tailoring the content and offers shown to you based on your preferences.
- Legal Obligations: Meeting reporting and auditing requirements applicable to gaming operators in Malaysia.
- Marketing: Sending updates or promotions, but only if you have explicitly consented to receive them.
5. When We Share Data
We do not sell your personal data to third parties. We only share information with:
- Essential Service Providers: Payment gateways, KYC verification services, and technical hosting providers that keep the platform operational.
- Legal Authorities: Relevant regulatory or law enforcement agencies when required by applicable law or to prevent fraud.
6. How We Protect Data
We employ robust security measures to keep your information safe:
- Encryption: Use of industry-standard encryption for data in transit.
- Access Control: Strict internal restrictions; only authorized personnel can access sensitive data.
- Payment Isolation: Financial data is handled through secure, isolated channels to minimize risk.
- Continuous Monitoring: Ongoing monitoring of systems to detect and mitigate potential vulnerabilities.
7. Cookies and Tracking
We use cookies to enhance your user experience and analyze site traffic. For a detailed breakdown of the types of cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
You have several rights regarding your personal data. You may exercise these by contacting our support team via the channels available on this site:
Note: Please be aware that even after an account is closed, certain data must be retained to satisfy anti-money laundering and gambling regulations.
9. How Long We Retain Data
Personal data is retained for the duration of your active account relationship with us. Once an account is terminated, we store data only for the timeframe required by applicable law in Malaysia to ensure regulatory compliance and resolve potential disputes.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately, and any remaining funds will be handled according to our legal obligations.
Parents or guardians who believe a minor has created an account may report this via our Support page.
11. Cross-Border Transfers
To provide a global-standard service, some of our technical and payment providers operate outside of Malaysia. We ensure that appropriate safeguards are applied to these transfers to maintain the confidentiality and security of your data.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of the page to ensure you have the latest version.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through our official support channels available at /support/.