How do I activate a reward?
You need to log in, navigate to the promotions section of your account, select the offer you want, and click the opt-in button. It is crucial to do this before you make the qualifying deposit or place your bets, as most offers cannot be applied after the action has already taken place.
Why didn't my bonus appear after depositing?
The most common reason is forgetting to opt-in to the promotion before the deposit. Other reasons may include using a payment method that is excluded from that specific offer or not meeting the minimum deposit requirement specified in the offer's terms link.
Can I use multiple promotions at the same time?
Generally, promotions cannot be stacked unless explicitly stated in the terms. Usually, you must complete the requirements of one active offer before you can opt-in to another. Check the "stacking" rule on the specific terms link for each reward.
Where can I find the rules for a specific offer?
Every individual offer in your account has a dedicated "Terms and Conditions" link. Clicking this will take you to the precise requirements, including wagering multipliers, eligible games, and any bet limits associated with that specific promotion.
Are these rewards accessible on mobile devices?
Yes, all promotions are fully compatible with mobile browsers. For an even more seamless experience and easier access to your rewards dashboard, we recommend you
download the app APK to manage your account on the go.
What happens if I decide to cancel a bonus?
In most cases, you can request to cancel an active promotion, but this typically means you forfeit any winnings generated from that bonus. We recommend contacting support or checking your account settings to see the implications of canceling a current offer.